Now that your image structure is complete we offer Reinforcements. We are here for you and offer continued support through an assortment of resources. We look forward to fostering a lasting relationship because our belief is client support is essential. We stand behind what we create and that means we stand behind you too!
If you have a question or comment please contact us through our help desk. We ask you to do this in order to minimize spam and help manage and organize requests. Using a ticketing system will also assist you by tracking our conversations and giving you the ability to reference past discussions easily. You can also attach documents to your support tickets. For these reasons, we strongly encourage you to use our help desk.
Our forum will be a place of learning, support and fun! Look for design tips, help with common problems and more. The forum may just have the answer you are looking for. Before you submit a support request, we encourage you to search the forum and read the faqs first. Many times you can find the answer to your problem here. The forum will also have news and announcements about things happening here at Pixel Point Creative, so check back often. All visitors are free to view and read messages in the forums, but you can post and subscribe to threads if you register. To register, click here.
FAQS are exactly that, frequently asked questions, but better yet, we include the answers! Before you submit a support request, we encourage you to search the forum and read these faqs first. The faqs cover a wide variety of topics including, Hosting, Domains, Cpanel, Joomla, Billing and more. Of course, if your question is not answered by using the forum or faqs, please submit a support ticket as this is our preferred contact method.
